Hi @MihailY,
Unfortunately I cannot test the headset on a friend/relative's PC.I can listen to Spotify through the web player, but it's specifically if I play it through "desktop" and not "web player" when in the "Connect to a device" section that it gives me the error message. If I switch from "web player" to "desktop" in the desktop app, it doesn't work.Playing other types of content in the desktop app doesn't work either.
Spatial sound is off and there's no option to change it to something else.
Like I mentioned before, my headset registers as a speaker for output and a mic for input. I've provided some screenshots of both and there's no option for enhancements on the output but there are options for the input. I don't think the input/mic is relevant unless that's what's tripping the app up?
If the mic is relevant, than I he yet to try the other formatting options. The options are also provided as a screen shot.