Good Morning. I'm using Email ([Edited: "Personal Information"]) so please use that To Reach Me. I am hing issues and he had problems in the last couple of years with cable + internet. Now you he sent techs out to my house numerous times and they fix whatever they can and it works fine for a month maybe or 2 and then all [Edited: "Language"] breaks loose again. But this call is for what (I want and what I would expect from your Company, Since I pay such a high price for 3 of your services, (cable/internet/home phone). I expect fewer issues than I'm currently hing with my internet (I'm supposed to be hing 1200 and yet my highest is 474 highest download, and upload is maybe 38.3 at the most. That is Unsat, so I finally got a hold of your Live Person, I despise those bots you he and they tell me to do this, try this, or maybe move your router closer to your computer, reset your router, reset the computer, I only he 1 laptop + the only one in the house using it, the only user, so I've reboot system, you tell me you he 2 run tests on your end and everything shows its ok or there is a problem, but it seems like excuses every single time I call and or at least get 2 talk 2 a live person, which isn't a lot. I he done everything I can on my end, I he my router almost on top of my laptop and I still he the same issues, in which I can't even get to 500. So why am I paying for a service that I'm not receiving? The other issue I he is with my TV, where it Freezes during movies, on-demand, and other shows and I would maybe expect that to happen maybe a couple of times a month because of weather or something, but, these are supposed 2 be underground cables, so there shouldn't really be any excuse. So here is what I want and what I would like you 2 PLEASE do. Please come to my house, Dig Up the Cable Line from the road right to my house, and lay some newly updated cable lines down. I've been a long-time customer for over 20 years and that is the least you could do and you don't he to keep sending out a tech to fix it temporarily. Maybe with a new cable installed my internet and cable can be fixed at the same time. I do not live in Massanutten, (Piney Moutain) not even a mile within Rt#33 so there is no excuse for hing all of the houses interfering with my house. You he very smart intelligent techs and folks who know about these issues or know what may be causing it. No, it's not the TVs either, I he 4 TV's none of which are 4k, and I only he 1 laptop in the same room as one of the TVs, So PLEASE FIX THIS Or I will just cut my cable, home phone + internet off completely. I tried watching NCIS last night and it kept freezing, so see it on demand the next day and what do you know it does it during the demand as well. That is Not What I PAY 4. I'm Sorry it had to come to this, But while I he tried so many times to try and get through to a Live Person it's like I'm trying to get through to the Pope. I'm already at the END of my Rope. So I will Ask Nicely Again 2 PLEASE TAKE ACTION ON THIS + GET IT FIXED. Thank U 4 Your Cooperation in this Delegate Matter And I Hope You He A Nice Day. (P.S)- One of the TVs hardly gets used and is just sitting in my son's room please don't post your instructions for doing this or that. And NO I CAN'T GET YOUR APP, I Don't He a Smart Phone just an Old Flip Phone w 4G + Please Don't Ask Me 2 Get A Cell Phone From You. Especially with what is going on with 2 of my current services.
预算3000多的华为手机推荐哪一款 What is Xfinity’s customer service number to speak to a live person
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