Good as new devices are one that he been returned to us within the standard 14-day cooling-off period. This is usually because customers he bought online or through our call centres and then changed their mind.
Device conditionGood as new devices he been used so little they're practically brand new. And, unlike refurbished devices, they've never been in for a repair for a known fault.
This means your device will be:
free of scratches and markssubject to our rigorous cosmetic and functional control testing 14-day return policyYou'll get the same 14-day cooling-off period that we offer for new devices in case you change your mind.聽View our full retail returns policy.
Free repairs or replacementOur Extended Warranty covers you against any manufacturer faults for the lifetime of your plan, until you upgrade or lee - that's longer than any standard manufacturer warranty.聽
Extended Warranty is ailable to new and upgrading customers taking a Pay Monthly Phone, Tablet, Laptop or Watch Plan, purchased directly from EE. You must remain on an eligible Pay Monthly Plan. Your account must be up to date. Your Extended Warranty only covers the original device supplied to you by EE. If your device suffers from electrical or mechanical breakdown through normal use during the warranty period, we will repair it for free. For full details and exclusions, see Device Care Extras terms.