Australia Post Tracking is a comprehensive service that allows you to monitor the status of your packages and mail. By using the Australia Post tracking number, you can get real-time updates on where your package is and its expected delivery date. This service helps reduce uncertainty and provides peace of mind when sending and receiving packages.
How do I track my Australia Post Package?You can track your Australia Post packages in two main ways: use the official tracking page or third-party platforms like 17TRACK. If you choose to use a third-party tracking page, 17TRACK would be a good choice. Also, you can track your packages from Australia Post. Here are the details:
Track Australia Post Packages from the Official WebsiteStep 1: Visit the official tracking page of Australia Post.
Step 2: Locate the "Track Your Shipment" or similar section on the homepage. This could be in the top right corner, bottom left of the page, or another prominent location.
Step 3: Input your unique tracking number, Shipment ID, PRO number, or Order ID in the designated field.
Step 4: Click on the "Track" or similar button to get the detailed info.
Using 17TRACK ’s Tracking Page for Australia Post PackagesEasily track your Australia Post parcels using 17TRACK, a precise and comprehensive logistics tracking platform. It integrates with over 2,533 carriers like USPS , UPS , FedEx , DHL and others. Here's how to use it:
Step 1: Enter your Australia Post Tracking Number.If you he multiple globle tracking numbers, you can enter them all at once, separated by commas, spaces, or one per line.
Step 2: Click the "TRACK" .
Step 3: View your Tracking Information. You will see detailed tracking information including the current status, location history, and expected delivery date.
Where can I find my tracking number?Where to find your tracking number or item ID depends on the service used to send the item and how it was posted.
For senders:
If your item was posted over a Post Office counter, in many cases you can find your tracking number or item ID on the receipt provided.If your item was sent using one of our tracked services (such as prepaid parcels), your tracking number can be found on the barcode and/or removable sticker on the item.For recipients:
If you are waiting for an item to be delivered and the sender has provided us with your email address, we will email you your tracking number and item progress as part of our free tracking notification service.If you ordered goods online, the sender may he included the tracking number or item ID on your order confirmation or invoice.Can I track an item without the tracking number?You need a tracking number or item ID to track your shipment. Unfortunately, tracking using other information like names or addresses is not possible, as we rely on unique tracking numbers to identify items transported through our network.
How can I find a missing parcel or letter?Most delayed parcels arrive within 5 working days after the expected delivery date.
If delivery is taking much longer than expected, we need to check several things before starting an investigation.
Things to check
Track If your item was sent using a tracking service, you can track it to check its status.Card or notification received Your item may be at the Post Office. Check your mailbox or under your door for a notification card, or check if you received an email, app or SMS notification.Someone else received it Check if someone else at home or work received or signed for the item. If you live or work in a large building, contact building management or the mailroom to see if they he it.Safe place delivery Check if your item has been left in a safe place. This could be under or behind something, or in your mailbox.Address details Check the address details with the sender - they may he made a mistake when addressing it.Known service delays If you're sending or waiting for items from overseas, you can check our International Updates for any known international delays. Domestic service disruptions are listed on our Domestic Updates page.How Can I Contact Australia Post for more help?If you need additional assistance, you can contact Australia Post through their customer service channels. Visit their website for contact details, support options, and additional resources to help with any tracking issues you might encounter.To get more help from Australia Post, you can:
Call them: Dial 13 POST (13 7678) if you're in Australia. If you're calling from overseas, use +61 3 8847 9045.Visit their website: Go to the "Contact Us" page on the Australia Post website for more options.Use social media: You can also reach out to them via their official Facebook or Twitter accounts.Australia Post Package Tracking StatusWhen you place an order online, it goes through various stages before reaching you. Each stage has a specific status that helps you track the progress of your order. Understanding these statuses can give you a clearer idea of where your order is in the delivery process. Here's a breakdown of common order tracking statuses and their meanings:
Tracking Notifications DescriptionContact senderYour item has been returned to the senderPendingYour item hasn't been scanned into our system yetReturning to senderAustralia Post was unable to deliver your itemIt's coming todayYour postie has loaded your item into their vehicle on the day of delivery.DeliveredYour parcel has been delivered, or your item was picked up from a Post Office, Parcel Locker or PO Box.ReturnedAustralia Post was unable to deliver your item so we sent it back to the sender.Unsuccessful pickupAustralia Post wasn't able to pick up the item from the sender.We've got itAustralia Post He just scanned your item into our system.Being packed by senderAustralia Post receive your shipping information from the sender. Coming tomorrowAustralia Post will send the notification the day before your parcel is expected to be delivered. Coming todayAustralia Post will send the notification when the driver loads your item onto their vehicle for delivery that day. DelayedAustralia Post can't deliver within the expected timeframeUnable to gain accessAustralia Post couldn’t access the property to deliver your item,In transitYour item is on its way to be deliveredStartedThe sender has entered shipping information for the item into our online systemProcessingAustralia Post he received and approved the shipping information that the sender has entered into our online system, but they hen’t scanned the item yet.