Rbronwell
Nothing but problems constantly with Xfinity service. Signal constantly goes out. We’ve had service men out to check the lines and been told the problems are on the poles further down the street. However seems fishy when WiFi is working and it’s only the xfinity streaming app that isn’t working. Also we bought a Samsung 4K TV specifically so we wouldn’t he to use a box since Xfinity advertised Samsung TVs were compatibility with their streaming app. Constant disappointment with poor streaming quality. Picture lags like other reviewers comment on; screen freezes and sound sometimes continues, but then remains out of sync until restarting the app. The tv guide and menus are unreadable and garbled; the bits of descriptions that are readable don’t match the show that was selected. The picture quality is so bad, the 4K TV screen investment is completely wasted; there was a better picture on the analog tv with an antenna 40 years ago than through the streaming app. Service people he said we could oid these issues if we used one of the cable boxes, but it’s just bad business to advertise an app that doesn’t work. I he determined it does matter what device you try to stream on, since I can be connected to my in home WiFi on my cell phone and stream successfully while the Samsung tv fails. I’ve been careful to not confuse tv set issues with app streaming issues. Xfinity needs to do better.