No hidden charges. That's rightCitibank's online bill payment service is free no matter how many bills you pay and regardless of whether you make one-time or recurring payments.
Support 24/7. Report a bill payment problem online and get a fast response. Or speak directly with Customer Service 24 hours a day, seven days a week.
1This assumes that you he properly completed the bill payment instructions. For example, you must schedule payments processed electronically at least two business days in advance; for payments processed by check, 7 days notice is required. If you want to cancel an online bill payment, you must do so by 11:45 pm ET prior to the date the payment is scheduled to be made.
Further, we are not responsible for late fees or finance charges if a transmission cannot be sent due to events beyond our control, such as a natural disaster. For other exceptions, please see your User Agreement.