IrishBuffalo
I read that this problem has been commented on a year ago and it’s still a problem. I he the newest edition of this app. AOL was working well with no problem when used in my mail app on my Apple products, but now I’ve been advised you won’t support my doing this anymore. I’m very disappointed and will begin the process of changing over to another mail service at great inconvenience after many years using AOL.I received a response from your team which seems to be your standard response to many of your dissatisfied customers. I did as directed and the first letter still gets cut off an email address resulting in it not being sent. As I read other criticisms, this isn’t a new issue. Why can’t you fix the problem? I’m surprised your advertisers are continuing to use your company. They must not be reading the reviews. Too bad you no longer allow us to use the Apple all-inclusive email program. AOL worked well in there. I’ve been notifying those on my address list to use my gmail address instead of this one.Read the complaints and fix the problems! Deleting, rebooting and reinstalling doesn’t work. And to suggest going off WiFi and on to a data plan is asinine. The problem is not with your consumers, it’s with your faulty product. Hire someone who knows how to fix it.
Developer Response 10/27/2020 Hi Irish, I wanted to follow-up with you and apologize for any miscommunication. Our engineers would like to learn more about your inability to send emails within the AOL app and if possible more details on your experience with the email address being cut off. We are unable to replicate this experience, can you please share with us what device you are on and its operating system? Can you let me know if by any chance the email you are trying to send is sed in your "Draft" folder and if the email address is being cut off there as well?Lastly, we want you to know that you can continue using your AOL account in the Apple mail client, however, you need to follow these steps to ensure your account remains secure: https://help.aol.com/articles/allow-apps-that-use-less-secure-sign-in