Hi, ScottR2
We are glad to he you here in the Roku Community.
We understand the issue you've shared here with us regarding the Roku remote not being able to respond to your Roku device, and we'd be pleased to assist. Kindly follow the troubleshooting steps below to resolve the issue regarding your remote.
Re-pair your voice remote to your streaming device
Put your streaming device in pairing mode:
Remove the power cable from your streaming device Wait at least 5 seconds Re-connect the power cable Wait for your streaming device to power on, and the Home screen to appear on your TV screen Within 30 seconds of seeing the Home screen on your TV screen, put your voice remote into pairing modePut your voice remote in pairing mode:
Press and hold the pairing button on your voice remote for 20 seconds. The status light should slowly flash green, stop, and then flash rapidly. When this happens, release the pairing button and your remote will restart. Press and hold the pairing button for 5 seconds, or until you see the status light begin to flash. If the light does not flash, charge your remote. Wait for 30 seconds while the remote establishes a connection with your streaming device.Once your streaming device and remote are connected, the pairing dialog will appear on your TV screen.
Please keep us posted on how this works.
Best wishes,Kash