Laura71FanPlsFixTheESPNapp
This latest update is absolutely terrible. The ads are all broken now and are making me miss full minutes of the hockey game every time the stupid app cuts to the ad timeline. When the ads were in line with the game stream there was no interruption and everything worked fine. Now every time we watch an ad break the app glitches and doesn’t switch back to the game without me hing to touch the screen and scrub forward and backward to shake it out of the frozen glitch. When I am watching hockey while washing dishes I do not he an extra third hand that is dry enough to do this. What’s worse is that at the end of the game I like to go back through the game and rewatch specific plays. Can’t do that anymore because as soon as you start scrubbing back and forth to find the correct time stamp the dumb app launches into yet another ad. I already watched all these ads. You know what this is doing? Making me not want to support a single one of these idiotic advertisers who are paying to make hockey unwatchable for me. The previous app worked flawlessly for years. I faithfully watched every dang ad even the repeated ones because it was worth it to watch games live. Used to be if you missed a game and were disappointed to he to watch it later, you could at least appreciate being able to fast forward through the ads. With this ridiculous new system of ads I am guessing that’s impossible. Thanks for making hockey not fun anymore ESPN. If I could give zero stars I would.
Developer Response Oct 15 It sounds like the recent update has really impacted your viewing experience, especially with the ad interruptions during the hockey games. We appreciate your detailed feedback and understand how frustrating this must be. Your insights are valuable, and we hope you can enjoy smoother moments with the app moving forward! So we can better assist you, please reach out to us by doing the following: 1) Go to the ESPN App 2) Click on Settings (gear icon in upper right corner) 3) Click on Contact Support 4) Click on ESPN App Support and send us a message via SMS. Alternatively, you can reach us by Chat, please use the link below and click the bot icon at the bottom right to contact us, thank you! https://support.espn.com/hc/en-us/articles/360035063392-Recovering-Log-In-Info-and-Password-from-the-ESPN-App