Use ID.me to sign in or verify your identity with the SSA to securely view your benefits and manage your information. This article explains how to log in with ID.me, troubleshoot issues, and get help when you need it..
SSA recently changed its login options: If you came here after trying to access your SSA account, you鈥檙e in the right place. Your ID.me Wallet can offer seamless, secure access to the SSA. Follow the steps below to sign in or add a verified identity card.Sign in to SSA applicationsIf you he an ID.me account, sign in to your ID.me account to access SSA online services:
Go to the login page for the SSA application you need to access: my Social Security applications Business Services Online (BSO) Select Sign in with ID.me. Enter your email address and password, then complete multi-factor authentication (MFA). Follow the prompts to access the SSA or verify your identity. I can鈥檛 sign in to my ID.me account Changed your phone number? Visit I changed my phone number. He trouble with MFA? Visit Resetting your multi-factor authentication (MFA) method. Unsure of your sign-in issue? Visit I can鈥檛 sign in to my account. I need to access the SSA for work or businessTo use your ID.me account with the SSA for work purposes, visit Setting up your ID.me account for work.
Verify your identity for SSA with ID.meIf you鈥檝e never had an ID.me account, create an account. To verify your identity, choose a verification method:
Self鈥揝ervice: Upload your identity documents and a video selfie. This self-directed process usually takes 5-10 minutes and guides you through each step on your screen. For step-by-step instructions, visit Verifying your identity with Self-Service. Video Call: Upload your identity documents, enter your personal information, then join an ID.me Video Chat Agent on a video call. The agent will compare you to the document you uploaded. For step-by-step instructions, visit Verifying with a short video call. Note: If you live outside the United States but he a Social Security number, you can still verify your identity. Visit Verifying if you live outside the United States and he an SSN.Who to contact for help with SSAID.me SupportID.me can assist with:
Hing multiple ID.me accounts Issues verifying your identity Managing your account settings Closing your ID.me account Other questions related to ID.meTo contact ID.me Support, visit Contact Support and sign in to your account.
SSA SupportThe SSA handles all questions related to Social security:
Applications Benefits Direct deposits Eligibility Frequently Asked QuestionsTo contact the SSA directly, visit the SSA Contact page.