What does cruise trel insurance cover? And does it pay to buy cruise trel insurance?
The answer is not always clear-cut, as we’ll discuss in this guide. But consider this: It’s not always smooth seas when it comes to cruising. Even the best-laid plans for a cruise vacation can sometimes be thrown off course by an unexpected event.
You might need to cancel a cruise in advance due to the sudden onset of an illness, such as COVID-19 or the flu. Or, maybe you fall ill during the cruise and need emergency medical attention. Perhaps your flight to your ship gets canceled, and you miss the vessel’s departure. Or your ship is late arriving in port at the end of a voyage, and you miss your flight home.
In all of these situations, you might benefit from hing cruise trel insurance — keyword “might.”
Cruise insurance policies vary widely, and not every policy covers every type of mishap. That’s why it always pays to read the fine print in a trel insurance policy before you purchase it to know what you’re getting in advance.
It’s also why you should read this introduction to everything you need to know about cruise insurance. It has many details, but the next time something unexpected happens on your cruise vacation, you’ll be glad to be educated and covered by a comprehensive trel insurance policy.
What does trel insurance cover when you cruise?The typical cruise insurance policy covers a wide range of circumstances that can go wrong in conjunction with a vacation at sea — both before and during the sailing.
For starters, policies often will reimburse you for the cost of canceling a cruise due to a last-minute crisis. They will also often cover costs related to an interruption of a cruise (maybe your ship breaks down, requiring you to fly home mid-voyage). These two elements are known as trip-cancellation and trip-interruption insurance, and they are bundled into a typical trel insurance policy.
Some policies will also cover out-of-pocket costs related to a flight delay or cancellation that results in you missing your cruise departure (for instance, the cost of catching up to the ship at its next port). Expenses related to baggage delays and loss are often covered as well.
But perhaps most importantly, many trel insurance policies will cover medical expenses you incur while on a cruise. Some will even cover the cost of evacuating from a foreign destination if you are in the midst of a medical crisis.
Trel insurance giant Allianz Global Assistance reports that 53% of all cruise-related “billing reasons” for claims are because of illness for the insured person, while 14% are for an injury. Another 8% are for the illness of a family member, 4% for the death of a family member and 4% for the illness of a treling companion, among other reasons.
ETHAMPHOTO/GETTY IMAGESThose percentages include illness and accidents that happen to cruisers just before a trip, making trel impossible. But, in many cases, such claims result from illness and injuries that occur during voyages.
“People often take risks during vacation that they might not take back home, whether riding a jet ski, zipping around on a motorized scooter in a city they don’t know well or hiking unfamiliar terrain,” James Page, senior vice president and chief administration officer of AIG Trel, told TPG.
Some policies also cover the financial default of a trel provider. In such cases, if your cruise line goes out of business before you sail, you could get all — or at least some — of your money back.
Cruise trel insurance policies don’t cover everything. For instance, standard trel insurers generally will not reimburse you for the cost of a cruise you cancel due to worries about an outbreak of an illness. That’s true even if a U.S. government agency such as the U.S. Centers for Disease Control and Prevention issues a recommendation that you don’t cruise due to an illness outbreak, as it did during the COVID-19 pandemic.
If you want the ultimate flexibility to cancel for such a reason or any other, you’ll want to look into a more expensive cancel for any reason trel insurance upgrade.
Related: Avoiding outbreaks isn’t covered by most trel insurance policies
Where to find a cruise trel insurance policyYou can buy a trel insurance policy directly from your cruise line when booking your trip or through your trel agent (if you’re using one, which often is a good idea when booking a cruise). You also can go directly to a third-party trel insurance provider or a trel-insurance aggregator site, such as InsureMyTrip or TrelInsurance. Your credit card might even give you some trel protections.
Here’s what you need to know about each type of cruise trel insurance.
Third-party insurance companiesThird-party insurance companies that specialize in writing trel insurance include AIG Trel, Allianz Trel Insurance, Trelex Insurance and American Express Trel Insurance.
One reason to use a trel agent or a trel aggregator is that they can help you find a policy that offers added coverage specific to cruising.
Related: The best trel insurance policies and providers
“Many plans now offer benefits that will specifically appeal to cruise trelers, such as missed connection, missed port-of-call and cruise disablement coverage,” Stan Sandberg, cofounder of TrelInsurance.com, told TPG.
Missed connection coverage reimburses cruisers for a set dollar amount if they need to rebook trel to catch up with their cruise at the next port. Missed port-of-call coverage pays a benefit if the cruise ship misses a scheduled port of call due to weather, a natural disaster or a mechanical breakdown.
Cruise disablement coverage pays a benefit if the treler is confined on a ship for more than five hours without power, food, water or restrooms.
As noted, policies vary widely. It’s a good idea to compare plans and make sure the one you buy has the elements that are most important to you. One size doesn’t fit all.
Credit cards with trel benefitsSome premium credit cards offer valuable trel protections comparable to what you might get from a standard trel insurance plan. For example, the trel insurance provided when you pay for trel with select cards can reimburse you for expenses if your baggage is damaged, you’re stranded overnight due to a flight delay or cancellation, or you he to return home to handle a family medical emergency.
The Chase Sapphire Reserve® (see rates and fees), for example, offers trip delay reimbursement, trip cancellation and interruption insurance, emergency medical coverage and even medical evacuation coverage, among other benefits. And yes, cruise lines are considered common carriers, just like airlines.
If you’re planning to rely on a card like the Chase Sapphire Reserve or The Platinum Card® from American Express* (among others) for trel insurance, just be sure to recheck your card’s benefits and limits carefully against regular trel insurance. You must pay for at least part — and sometimes all — of the trip with that credit card to take advantage of its protections.
*Eligibility and benefit level varies by card. Terms, conditions and limitations apply. Visit americanexpress.com/benefitsguide for details. Policies are underwritten by New Hampshire Insurance Company, an AIG Company.
Related: The best credit cards for booking cruises
Find out if your credit card protection includes trel accident insurance or covers preexisting medical conditions, and figure out when it will pay you back. Other questions to ask: What are the coverage limits? Will you he to pay for a foreign hospital bill upfront and then seek reimbursement later?
Cruise linesCruise lines often ask consumers booking a cruise to buy the line’s own protection at the time of purchase. If specifics about the coverage are lacking, always ask the line for details in advance, review coverage perks and limits, and compare those to one or two independent trel insurance policies or your credit card’s insurance benefits.
Related: A beginners guide to picking a cruise line
Cruise line trel insurance policies sometimes he quirks. Many cruise companies will only offer a trel voucher or credit for future use in the event of a covered cancellation, not an outright refund.
Also, financial default may not be a covered event in a cruise line-sold policy, but it’s typically covered with plans from third-party trel insurance companies.
Cruise line policies also can be more restrictive.
“Cruise line insurance seems to he become better and has more widespread coverage than in the past, but it typically won’t cover air or pre- and post-trel [arrangements] unless those elements are purchased through [the line],” said Debra Kerper, a Cruise Planners trel adviser from Carrollton, Texas, who books trel and sells private insurance. “This is when private insurance coverage becomes so very important.”
How much does cruise insurance cost?Expect to pay anywhere from 4% to 8% of your total prepaid, nonrefundable trip expenses for a trel insurance policy. That’s a wide range, we know, but it reflects the wide range of products out there.
You’ll also find some basic plans that cost even less than 4% of your trip expenses, while some superpremium plans that cover just about any conceivable issue can cost as much as 12% of your trip expenses.
Related: What’s included in your cruise fare?
All reputable insurance companies will offer a “free-look period” during which you can receive a 100% refund on your premium. This allows you to review the policy you’ve selected and return it for any reason within the period allotted — usually for a small administration fee of less than $10.
MICHEL VERDURE/HOLLAND AMERICA LINE/FACEBOOKUnder normal circumstances, you don’t need to purchase a “cancel for any reason” add-on to your cruise trel insurance policy unless you really need the flexibility. The upgrades are significantly more expensive.
You can receive a quote and purchase a policy online in minutes with any credit card. Although you might think trel insurance should code as “trel” when paid on a credit card and thus be eligible for bonus points on certain cards, that isn’t always the case. Your points earnings will depend on the individual underwriter’s merchant code. When in doubt, expect the purchase to fall under the insurance category for earnings.
Should I buy trel insurance for a cruise?Whether you buy trel insurance is a personal decision that will depend on many factors. Would you be willing to absorb the loss of canceling a cruise on short notice due to an illness or accident? Could you afford an evacuation flight from a far-off port if you suddenly became seriously ill? Only you can answer those sorts of questions.
Here are some things to consider as you make that decision.
You might not be covered by regular medical insurance while cruisingIf you’re a U.S. citizen treling internationally (which will be the case for most cruises), you might find that most private medical insurance plans in the U.S. won’t cover you.
Additionally, Original Medicare only covers people treling outside U.S. borders in limited circumstances.
While certain Medicare Supplement Plans do he some foreign emergency medical benefits, not all do. Be sure to talk to your Medicare Supplemental Plan provider to see if you’re covered, what’s covered, what the limits are and how the bill is paid.
Also note that, in some countries (particularly those in Central and South America), trelers may not be discharged from a hospital until their bill is paid in full.
Related: Trip wrecked: 7 ways to prepare for any kind of trel disaster
Plus, if you he a medical incident overseas, you could find yourself stuck in a shared hospital room without air conditioning or a private bathroom. The level of care might not be what you expect.
“For people treling internationally, it’s crucial to know beforehand where to go for any treatment ... and how they’re going to pay for that treatment,” Page said.
Getting evacuated for a medical condition is expensiveMost airlines won’t accept seriously ill passengers, those carrying bulky medical equipment or those requiring a full medical team.
Even a low-cost weekend getaway on a cruise to the Bahamas out of Miami can turn costly if you suffer a serious accident or illness requiring medical treatment or an emergency medical evacuation.
Related: Do cruise ships he doctors, nurses, medical centers or hospitals?
A flight back to the U.S. from a far-flung overseas location in a private, medically equipped aircraft with a professional medical team on board can cost between $70,000 and $180,000, according to Mike Hallman, president and CEO of Medjet, a medical transport membership company.
“Domestic transports, which we cover as well, can cost upward of $30,000,” Hallman said.
Without proof of medical evacuation coverage, foreign providers will also want that money upfront. Hallman said that regular trel insurance will typically get you to an acceptable overseas hospital and even to a higher-level care facility if “medically necessary.” Alternatively, medical evacuation coverage means you can fly home to your own hospital, doctors and family — without claim forms, cost caps on transports or surprise bills.
The tandem approach — buying both trel insurance and a separate medevac transport membership — is a good option, Hallman said.
“We always recommend trel insurance, as it covers trip interruption, which is important, as well as medical coverage for the hospital and treatment costs,” he said. “We pick up where they lee off.”
You can’t predict the weatherCruising is a great way to explore multiple destinations in one trip. But it’s good to remember that unexpected delays, interruptions or cancellations due to weather can happen during cruises, particularly during hurricane seasons in places such as the Caribbean and Asia (where hurricanes are called typhoons).
ROBERTO MACHADO NOA AND NASA/GETTY IMAGESDuring a typical hurricane season (June 1 to Nov. 30), Allianz pays about 6,000 claims from customers whose trel plans in the Caribbean, Gulf of Mexico and southeastern U.S. are affected by the storms, according to a spokesperson for Allianz Global Assistance USA.
If you’re hoping to insure against a storm-related disaster, it’s good to buy trel insurance as early as possible. Once a storm or hurricane is named, it’s too late to buy trel insurance to cover it.
Of course, cruise lines will move ships away from a weather threat. When the port lineup is adjusted or the cruise shortened, the company will offer the guest an onboard credit, onboard gift or future cruise credit rather than any refund. It depends on the circumstances of that specific voyage. You won’t be able to make a claim on your cruise trel insurance policy just for a minor itinerary change.
Related: Everything you need to know about cruising during hurricane season
Costs can mount quickly when things go wrongEven if the cruise line does provide a full or partial refund or cruise credit for an itinerary change or some other interruption, trelers could he to swallow the cost of other trel elements not purchased through the line. That could include nonrefundable flights, prepaid resort or hotel nights, nonrefundable tour fees and more.
Trel insurance can cover those, plus help with flight delays or cancellations, baggage loss or theft.
If a winter storm causes you to miss your flight to where the ship is boarding, “trel insurance could help you get to the next port to join the cruise, so you don’t miss your entire trip,” Page said.
In fact, 13% of “billing reasons” for claims to Allianz are for common carrier delays (such as a flight delay), while weather and natural disaster-related claims account for about 3%.
The government probably won’t bail you outWhile cruise ships he medical facilities, they’re usually not equipped to treat serious illnesses. If you experience a serious medical problem on a vessel, you may he to get off the ship in a foreign port to seek treatment at a hospital. In such a case, if you don’t he medical evacuation insurance, you may then find yourself stranded in that port awaiting a medical evacuation.
Don’t expect Uncle Sam to step in and help foot the bill.
The U.S. Department of State’s Bureau of Consular Affairs clearly states the importance of buying trel insurance.
“The U.S. government does not provide medical insurance for U.S. citizens overseas,” the bureau says on the website. “We do not pay medical bills. You should purchase insurance before you trel.”
You may need more assistance than you thinkIf you’re injured or become severely ill during a cruise, especially in a foreign country, it may be difficult to access help without the assistance of trained professionals included in many insurance plans.
Many trel insurance companies provide around-the-clock assistance with locating overseas clinics and pharmacies, getting to a doctor or hospital, refilling lost or depleted prescriptions, assisting with up-front payments to hospitals and arranging flight changes so you can get home.
Trel insurance companies also can arrange for an air ambulance, a nurse escort, oxygen and a lie-flat seat on a flight home if your medical condition warrants it.
You want to be careful if you he preexisting conditionsWhen you cruise, it’s important to be fully covered, which means hing comprehensive medical coverage that includes any preexisting conditions. Otherwise, if you head into a doctor’s office overseas, he any tests completed, or visit an urgent care center or emergency room, you might not be covered.
Here, timing is extremely important. Cruisers seeking coverage of preexisting conditions, as well as canceling for any reason insurance, generally must book within seven to 21 days of the first payment they make for a trip. The timing varies by insurer.
Bottom lineCruise insurance isn’t for every treler — or even for every sailing. It’s not inexpensive. However, it can bring a lot of peace of mind if you’re about to head out to sea. Do your homework, compare plans and always assess the risks.
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