If I could give less than 1 star i would not only is it a bit pricey to operate and run but my account is active and current and I’ve had to he two reports emailed to me as a pdf. And to make it worse the customer service is absolutely crap the # to call is always hing some kind of difficulty or problems and you will wait on hold on erage for me 45min plus just to get some one two answer then talk to them and convey what ever problem you may he, also my app has been freezing while looking up phone #s, names all kinds of stuff like that so it’s been pretty much worthless for over a month for me now. I tried to just go on line and sign in on their website in hopes of well maybe their app is just hing issues, nope! It doesn’t work either I can’t get my report to come up I’m extremely disappointed and tired of trying to contact some one any one for that matter to even try to get this issue resolved, I mean hell they can’t even reply back to a simple email. And I’ve tried their repeatedly as well, just not sure what’s going on I pay for premium access and expect premium service but got a big middle finger every time I try to reach out and get something fixed wth so it’s time to move on and just give my money to another company that is willing to take care of me like a premium customer should be just figured I would let everybody in on my experience over the last year.
Developer Response ,We’re so sorry to hear that you’ve had a negative experience with our Customer Care department. Please us at 1-800-699-8081 so we can work this out. Sincerely, TruthFinder Support