APPENDIX 1 Subject Line: Credential Exam Receipt
Dear Candidate,
Thank you for your order with AHIMA! This email is confirmation of receipt of your order. Details of your order are shown below for your convenience.
Once you he been approved to take your certification exam, you will receive your ATT letter with further instructions on how to schedule your exam.
If you are required to submit additional documentation (i.e., ADA documentation; for RHIT/RHIA candidates: transcript or early testing form), you will receive your ATT letter once we review and approve the documentation you submitted. A representative will be in touch if further documentation is required.
Order Number:Certification:
First name/Last Name: Address1: City:State:Postal Code: Country:Phone: Primary E-Mail:
Payment Summary:
Paid Amount:Paid Date:
Please contact AHIMA if you require assistance regarding your order at certification@ahima.org.
Sincerely,
CertificationAHIMA® | American Health Information Management Association® 201 West Lake Street, #226, Chicago, Illinois 60606
APPENDIX 2 Subject Line: Authorized to Test (ATT) Email
Dear Candidate,
You are approved to schedule your through Pearson VUE. The exam eligibility period is 120 calendar days from the application approval date. This means that the exam must be scheduled and taken within those 120 calendar days. Please visit the Pearson Vue website to review important exam information prior to your exam appointment.
INSTRUCTIONS ON SCHEDULING YOUR EXAMTo be taken to the Pearson VUE website to schedule your exam, login to your AHIMA account. Hover over Education and Certification, hover over Certification, and click on “My Exams.” Click on the blue “Schedule” button to schedule your exam directly through Pearson VUE. You will be able to select a date and time at a testing center of your choice. We encourage you to make an appointment soon, before all seats are taken.
ADA APPLICANTSIf you were approved for ADA accommodations you will receive a confirmation email from AHIMA within 5-7 business days. The confirmation email will provide the phone number you must use to schedule your AHIMA exam. ADA candidates who do not schedule their exam through the proper channels will not receive their approved accommodations.
EXAMINATION DAYPlease arrive 30 minutes before your scheduled appointment time. This will provide adequate time to complete the necessary sign-in procedures. If you arrive more than 15 minutes late for an examination, you will be considered a no-show and forfeit your exam fee.
ID POLICYYou must be prepared to show two (2) valid, non-expired forms of personal identification. The candidate first and last name on personal identification must match exactly as shown in this letter. If a candidate arrives with the incorrect personal identification they will not be allowed to test and will forfeit their exam fees. For more information on the acceptable forms of identification, please visit www.pearsonvue.com/ahima.
CODE BOOK INFORMATION (FOR CCA, CCS, AND CCS-P EXAMS ONLY)Please visit AHIMA's Certification website prior to your testing date. Click "Exam Name" for information for the exam that you are taking, then go to the Mandatory Code Book section for the versions of the coding books you're required to bring to the testing center for the exam.
IMPORTANT EXAM DETAILS (FOR CCA ONLY)Each question must be answered before nigating to the next question. Once you he nigated to the next question, you will NOT be able to move back to a previous question to review or change your answer. After answering all questions, you will NOT be able to review any answers at the end of the exam.
RESCHEDULE AND CANCEL POLICYIf you wish to reschedule or cancel your exam appointment, you must do so at least one full business day (24 hours) before the appointment via the Pearson VUE website or call center. Appointments must be rescheduled within the authorized exam delivery period. All registrations with accommodations must be rescheduled or canceled through the call center. If you cancel your exam appointment, you must also inform AHIMA and contact AHIMA regarding refund policies. If you cancel or reschedule your appointment between 14 days and one full business day (24 hours) prior to your appointment time, you will be charged $30. If your request is made less than one full business day (24 hours) before your scheduled appointment time, or you fail to arrive for your appointment, you will be considered a no-show and you will forfeit your exam fee.
REFUND POLICYAll refunds must be sent to and processed by AHIMA; Pearson VUE cannot process refunds for candidates. A cancellation of an exam appointment does not constitute an exam refund. Please contact AHIMA at Refunds@ahima.org for refunds. Refund requests are subject to a $75 nonrefundable processing fee in addition to any applicable cancellation fees.
AFTER THE EXAMAfter completing the examination, candidates will be asked to report to the proctor to receive their score report or test completion notice. Candidates who pass the examination can view and print their certificate in their CEU center within 48 business hours. The CEU center can be accessed at my.ahima.org. If you are interested you can order a hard copy certificate or frame.
Sincerely,
CertificationAHIMA® | American Health Information Management Association® 201 West Lake Street, #226, Chicago, Illinois 60606