Hospital Newborn Hearing Screening Staff Support:
Monday-Friday 7 am – 5 pm PST
Call Northern CA Region @ 800-645-3616 press 3 or Fax 800-866-1074
Monday-Friday 7 am – 5 pm PST Call Southern CA HCC @ 909-793-1291
Monday-Friday After Hours 5 pm – 7 am Call Natus Support @ 888/496-2887
Weekend and Holiday 24/7 Call Natus Support @ 888/496-2887
IT and Technical Staff Support:Monday-Friday 5 am – 5 pm PST Call Neometrics IT Support @ 800-645-3616, Press 0
Monday-Friday After Hours 5 pm – 5 am Call Natus Support @ 888/496-2887
Weekend and Holiday 24/7 Call Natus Support @ 888/496-2887
ATTENTION: The California DHCS DMS soon willbe updated to enhance browser compatibility.The website will then be accessiblefrom Chrome, Edge and Firefox.
Once the update is put intoproduction, IE can no longer be used to access the DMS.The URL will remain the same.
Any questions please email customersupport@neometrics.com
