alliectee
UPDATE:Lol, the developer responded asking again for me to me message them with what happened and the usernames, all of which is detailed below. I can’t stress this enough - DO NOT bother with this app. There is no buyer protection in place and I’m still out money from @allegrashaw. ——————Downloaded this app and made three purchases from three different sellers. Out of those three, two people, Allegra Shaw (@allegrashaw) and Halle Jane S (@hallejanes), both failed to ship the item I purchased and I never received them. Depop’s policy is to defer to PayPal resolution. Allegra said she would refund me and never did, and I had to escalate my case with Halle. PayPal ruled in my four, then I started received messages from Halle in and outside of the app claiming I needed to return the money I was refunded to her. Halle also proceeded to lee a review claiming I was “scum”. I brought these situations to Depop’s attention and got the complete run around. I sent several detailed messages explaining what happened off the bat, just to be met with a generic answer about “please send us the details and we will look into this for you”. The whole experience on this app was so sour that I’ve deleted it and am leing this review, which I rarely do for anything. There is no protection in place for buyers and clearly there are sellers on this platform that can go unquestioned. There is no accountability whatsoever. I’ve lost $100 using this app, and wouldn’t recommend it even to my worst enemy.
Developer Response 2020-04-21 Hey, thanks for sending that info over, if you can submit a request via this link we'll be happy to help you out https://depophelp.zendesk.com/hc/en-gb/articles/360038456253-I-hen-t-received-my-itemWe're here for you,Team Depop