Once the XiO Cloud Management Portal has been enabled as described in Enable Portal Account Access and at least one Crestron.com user has been assigned portal account access, the portal account can be accessed directly from the Crestron.com website home page.
NOTE: The support provider user must be logged into Crestron.com with the applicable web account credentials to access the portal account.
XiO Cloud Management Portal Banner
Scroll to the XiO Cloud庐 Management Portal banner and select Enter Portal. The support provider user is logged into the portal account automatically via SSO using their web account credentials.
NOTE: User access to the portal account must first be authorized as described in Enable Portal Account Access.
Upon successful login, the user is redirected to the XiO Cloud Management Portal account.
XiO Cloud Management Portal Account
The XiO Cloud Management Portal user interface comprises the following sections. The numbers in the list below correlate to the numbers shown in the image on the previous page.
The nigation menu is used to nigate through the user interface. For more information, refer to Nigate the Portal Account. The left pane provides additional menus or items based on the selected nigation button. For example, selecting the Accounts button will display a list of associated customer accounts. The right pane provides user interface controls for the selected menu item. For example, selecting a customer account from the left pane will display controls to view the customer account settings. The following informational controls are provided on the top of the user interface:Select the alerts button to display recent What's New messages for the XiO Cloud service.Select the support button to display options for contacting Crestron True Blue support via email, chat, or phone.Select the profile button to display the user profile window, which contains the support provider number and controls to log out of the user interface.