Hi keith pruitt,
Thank you for reaching out to Microsoft Q&A forum and I’m really sorry to hear that you’re running into sound issues on your Windows 11 device.
Just to help us pinpoint the cause, do you recall if this started after a Windows update or anything new was installed?
Besides, when you open Settings > System > Sound > Output, do you see your audio device listed there, or does Windows show “No output device found”? This detail helps us determine whether Windows recognizes your audio hardware.
In the meantime, here’s one important step you can try, which is updating your audio driver directly from your device manufacturer’s website. Please visit the official support site for your computer or motherboard manufacturer and download the latest audio driver for your specific model. Installing the manufacturer‑provided driver often resolves issues caused by outdated or incompatible versions bundled with Windows.
If possible, please also try plugging in an external speaker or a pair of headphones. This helps confirm whether sound works through another device, which can tell us if the issue is hardware‑related or only affecting the built‑in speakers.
Let me know what you find, and we’ll take the next step together.
Thank you for your patience.
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