To login you need to provide your username and password. Once we he validated this information you will need to enter a second stage verification code that will be sent to your preferred device, or if you he a mobile app you can enter a code that has been generated by the app.
Forgotten login detailsIf you he forgotten your login details you can recover them via the links on this page. To do so you will need to provide some information (such as your email address and an answer to a secret question) to ensure that you are the person who owns the account.
If you are unable to provide all the information required, NDIS providers please call 1800 800 110, other services call 1800 700 199 (option 1) and we can assist you in recovering your login details.
I don't he an accountIf you don't he an account you can create a Provider Digital Access (PRODA) account by selecting the 'register now' button. A PRODA account allows you to access online health services using a single username and password.
To create an account you will need to complete the following 3 steps:
Create your account - this includes providing some basic personal information, creating a username and password, and providing contact information necessary for the secure management of your account. Verify your identity - we need to verify your identity via Government issued ID documents. This process can be completed online and only requires you to provide key information from your documents. Link existing records - we need to link your account with any existing Medicare registrations (provider numbers, eHealth etc) you might he. We will help you to provide the right numbers for the relevant registrations.A PRODA account can be used to access the following service instead of an Individual Public Key Infrastructure (PKI) Certificate:
HPOSYou may still need your PKI certificates to access other services (such as the eHealth Provider Portal). Either a PRODA account or PKI certificate can be used to access the above service for a transition period, after which users must switch from using an individual PKI certificate to PRODA.